COD Guard

Absolutely. The best fraud prevention strategy is controlling exactly when COD is available. Under the Restrictions tab, you can set minimum and maximum cart value thresholds to stop a massive fake order from slipping through.
You can also use this anti fraud feature to blacklist specific high-risk product categories or individual items, ensuring that your most expensive products are prepaid only, giving you ultimate fraud protection.

We built a dedicated Test Mode so you can safely test your anti fraud setup. When you enable Test Mode in the General Settings, the plugin will simulate the entire fraud protection verification process without actually pinging the SMS gateway API.
Instead of sending a real text message, the generated OTP code is written directly to your WooCommerce logs (WooCommerce > Status > Logs). This allows you to fully test your fraud shield checkout flow and restriction rules for free.

The most effective way to reduce RTO (Return to Origin) in WooCommerce is to verify customer intent before the order is shipped. Here’s how COD Guard helps:
SMS OTP Verification — Every Cash on Delivery order requires a one-time password sent to the customer’s phone, confirming they are a real, serious buyer
Blacklist Repeat Offenders — Automatically block known fraudulent customers by phone number or email so they can never place fake COD orders again
Smart Cart Restrictions — Limit COD availability based on cart value or product type to reduce high-risk orders
COD Fee Deterrent — Add a small handling fee to COD orders to discourage non-serious shoppers
Together, these features help WooCommerce store owners significantly reduce fake orders, delivery failures, and RTO shipping losses without affecting genuine customers.

Stopping fake COD orders in WooCommerce requires a multi-layered approach. COD Guard provides these automated protection layers:
Step 1 — SMS OTP Verification Require every COD customer to verify their phone number with a one-time password at checkout. Fake buyers with invalid numbers are blocked before the order is placed.
Step 2 — Customer Blacklisting Automatically block known fraudulent customers by their phone number or email address. Once blacklisted, they cannot place any COD order on your store again.
Step 3 — Dynamic COD Fee Add a small handling fee to all COD orders. This simple step discourages low-intent and impulsive buyers while keeping the experience smooth for genuine customers.
Step 4 — Smart Cart Restrictions Disable COD for high-risk product categories or orders below/above a specific cart value to minimize exposure to fraud.
Using all four layers together gives WooCommerce store owners the most effective defense against fake COD orders, delivery fraud, and RTO losses.

COD Guard for WooCommerce natively supports three industry-leading SMS providers for OTP delivery:
Twilio — The world’s most reliable SMS gateway with global reach. Best for international WooCommerce stores that need guaranteed delivery across all countries.
MSG91 — A high-performance SMS API optimized for fast OTP delivery. Ideal for Indian WooCommerce stores handling large order volumes.
Fast2SMS — A cost-effective solution offering both domestic and international SMS delivery. Perfect for growing stores looking to minimize SMS costs while maintaining reliable OTP verification.
All three gateways are configured directly from your WooCommerce → COD Guard → SMS Settings panel. Simply select your preferred provider and enter your API credentials to get started.
Not sure which gateway to choose? Each provider offers a free trial so you can test delivery rates for your region before committing.

Yes — COD Guard is fully compatible with both WooCommerce Block Checkout and Classic Checkout out of the box.
Many older WooCommerce security plugins only work with the legacy Classic Checkout, breaking entirely when store owners switch to the modern Block-based checkout. COD Guard was built to support both:
Block Checkout (Gutenberg-based) — OTP verification, COD fee display, and cart restrictions all work seamlessly with the WooCommerce Checkout Block used by modern themes
Classic Checkout — Full feature support for stores still using the traditional WooCommerce checkout page
No configuration needed — COD Guard automatically detects which checkout type your store is using and adapts accordingly
This makes COD Guard future-proof and compatible with the latest WordPress 6.x and WooCommerce updates without requiring any additional setup.

By default, WooCommerce does not have a built-in option to charge customers extra for choosing Cash on Delivery. COD Guard adds this feature with full flexibility:
Step 1 — Go to COD Fee Settings Navigate to WooCommerce → COD Guard → COD Fee in your WordPress admin panel.
Step 2 — Choose Your Fee Type Select one of two fee models:
Flat Fee — Charge a fixed amount (e.g., ₹20 or $2.00) on every COD order
Percentage Fee — Charge a percentage of the cart total (e.g., 2% of ₹1,500 = ₹30)
Step 3 — Save and Go Live The fee is automatically calculated and displayed in the cart and checkout totals whenever a customer selects Cash on Delivery as their payment method.
This helps WooCommerce store owners recover logistics and handling costs while discouraging low-intent buyers from choosing COD.