Smart Email Recipients

ٍSmart Email Recipients allows your WooCommerce store to automatically route emails to specific recipients based on products or categories in an order.

Setup and Configuration

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Getting started

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To set up your store with Smart Email Recipients:

  1. Go to: WooCommerce > Settings > Smart Email Recipients
  2. Tick the checkbox to Enable custom email recipients
  3. Add your first recipient rule under the Recipients / Bulk Recipients section
  4. Configure products or categories, recipients, and target emails
  5. Click Save changes

Advanced configuration

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Smart Email Recipients provides flexible rule-based configuration to match your store’s needs.

Creating Recipient Rules

Each rule allows you to:

  • Select products directly or by categories
  • Assign recipients for To, CC, and BCC fields
  • Apply the rule to specific WooCommerce emails

You can create multiple rules to handle different scenarios.


Product Selection Options

  • Search Products: Select specific products manually
  • Categories: Apply rules to all products within selected categories

This helps you scale rules easily for large catalogs.


Recipient Selection Options

You can assign recipients in multiple ways:

  • Search Users: Select individual users by name or email
  • User Roles: Automatically include all users with selected roles
  • Custom Emails: Add external or additional email addresses

All selected recipients will be included in the chosen email fields.


Email Fields (To, CC, BCC)

Each rule supports:

  • To – Main recipients
  • CC – Additional visible recipients
  • BCC – Hidden recipients

You can configure each field independently.


Target WooCommerce Emails

Choose which emails the rule applies to, such as:

  • New Order
  • Processing Order
  • Completed Order
  • Customer emails

This ensures recipients only receive relevant notifications.

Usage

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Once configured, the plugin works automatically in the background.

When an order is placed:

  • The plugin checks the products in the order
  • Matches them against your defined rules
  • Adds the configured recipients to the selected WooCommerce emails

No changes are visible on the frontend for customers.
All functionality is handled internally within WooCommerce email notifications.

FAQs

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Help customers by answering commonly asked questions.

Can I assign multiple recipients to the same rule?

  • Yes, you can add multiple recipients across To, CC, and BCC fields within a single rule.

Can I use both products and categories in rules?

  • Each rule uses either products or categories, but you can create multiple rules to combine both approaches.

Can I add external email addresses?

  • Can I add external email addresses?

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