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  2. WooCommerce Square: Startup Guide /
  3. Administrator experience with the WooCommerce Square Extension /
  4. How do I Refund Orders paid via WooCommerce Square?

How do I Refund Orders paid via WooCommerce Square?

Refund WooCommerce Square Paid Order

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The Square WooCommerce Extension allows refunds inside WooCommerce. Please see more info on our WooCommerce Refunds documentation page on processing refunds.

When a refund is issued, it will typically take 5–10 business days for it to be reflected on your customer’s bank statement. If the refund occurs very soon after the payment is captured, it may be processed in the form of a reversal; in these cases, the initial charge will “drop off” of their transaction history, and it will be as though the payment never occurred.

Refund an Uncaptured Payment via WooCommerce Square

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When using authorize and capture, which is not recommended as generally merchants want to avoid of manually capturing the payment at a later time, if you refund an authorized order that has not yet been captured, it will cancel the authorization and change the order status to Cancelled.

Authorized uncaptured payment refunded changes the order status to cancelled

If you need to partially refund the order then capture it first the full authorized amount by changing the order status to Processing and click Update then process your partial refund as usual.