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  5. Bring customers back to your store by promoting your new products

Bring customers back to your store by promoting your new products

Use case

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This workflow will trigger an email to encourage customers back to your store by showing them your newest products.

Workflow setup

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  1. Create a new workflow.
  2. Select the Customer Win Back trigger.
  3. Enter the variable you want to use for Minimum days since purchase and Maximum days since purchase to determine when a customer is seen to be inactive.
  4. Click Add Action and select Send Email and include the variable {{ customer.email }} as the email address.
  5. Populate the required fields.
  6. Craft the content of the email. Include the {{ shop.products | type: 'recent' }} variable to include your most recent products.
  7. Click the Preview link to preview your email to ensure it is correct.

Example

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