This article addresses some of the frequently asked questions about using the Flexi Custom Order Status for WooCommerce plugin.
Can I send custom emails for custom order status changes?
Yes, custom emails can be setup in WooCommerce->Settings->Custom Order Status->Emails.
Can I set a different email for each custom order status?
Yes, you can set a separate email for each custom order status & that will be sent only when that status is changed.
What are the different values I can setup for a custom status with this plugin?
You can setup a custom status slug, label, icon, icon & text colour.
Will the custom status be visible in admin reports?
Yes, the custom statuses can be made visible by selecting WooCommerce->Settings->Custom Order Status->Add custom statuses to admin reports.
Why are Custom status icon colours not visible in WooCommerce->Orders page?
Please recheck if both checkboxes in WooCommerce->Settings->Custom Order Status->Add custom statuses to admin order list action buttons (i.e. Add and Enable colors) are enabled.
I’m unable to override the custom statuses added by your plugin. How do I fix this?
The plugin uses PHP_INT_MAX as the priority for the filters. Please set the desired integer value in WooCommerce->Settings->Custom Order Status->Advanced->Filter Priority to ensure the plugin code can be overridden.
Can I update multiple orders to a custom status using the plugin?
Yes, in order to ensure the custom status is visible in WooCommerce->Orders->Bulk Actions, please enable WooCommerce->Settings->Custom Order Status->Add custom statuses to admin order bulk actions.
Can I translate the plugin string into my native language? If yes, then how?
You can use .po file of the plugin for translating the plugin strings. Or you can use WPML plugin for translating strings as we have made our plugin compatible with WPML plugin.
‘Actions’ column is missing in WooCommerce->Orders. How do I retrieve it?
If ‘Actions’ column is missing in WooCommerce->Orders list, please go to WooCommerce->Orders list and there in the top right corner is ‘Screen Options’ button. If you click it, you will be able to enable/disable columns (including ‘Actions’).
Does your plugin comply to the GDPR guidelines?
We have made every effort to make our plugin compliant to the GDPR guidelines. As a part of compliance we do not capture any data of end users and customers without consent.