Overview ↑ Back to top
The Buy One Get One Free plugin allows running BOGO offers and rewards purchases with gifts to attract more customers and increase conversion.
Documentation Contents ↑ Back to top
Troubleshooting & Support ↑ Back to top
Purchased the Buy One Get One Free plugin and need assistance? We are happy to help! Get in touch with us via the Help Desk.
Before submitting a ticket, please check the following tips:
- Ensure you have the latest version of WooCommerce and Buy One Get One Free.
- Price issues are usually related to a plugin conflict: Turn off all plugins except WooCommerce and WooCommerce Buy One Get One Free. If the problem goes away, find the plugin that triggers it by re-activating plugins one by one.
- Displays issues are usually related to a theme conflict: Activate Storefront or a default WordPress theme such as Twenty Fourteen and check if the problem still occurs.
FAQs ↑ Back to top
Can I give a gift if someone buys a certain number of items? For example, buy 3 items and get one free? ↑ Back to top
Yes, you can configure this type of promotion.
Can I specify the number of items that can be given? ↑ Back to top
Are product variations supported? ↑ Back to top
Is it possible to allow customers to select their desired variation of a free product? ↑ Back to top
Is it possible to allow customers to choose the free product from a category or from a list of products? ↑ Back to top
Can I set up a discount price instead of free? ↑ Back to top
I have another question ↑ Back to top
Please fill out this pre-sales form.