Name Your Price FAQ

How do I remove the stylesheet?

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The Name Your Price stylesheet is pretty minimal, only offering a tiny bit of styling for the minimum price and for the text input. You can disable it from the plugin’s settings. Go to WooCommerce > Settings dashboard and select the Name Your Price tab.

More details can be found here.

How can I hide the minimum price?

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The minimum price is attached to the WooCommerce woocommerce_single_product_summary action hook. Following typical WordPress behavior for hooks, to change the location of any of these templates you must remove them from their default hook. For example, to remove the minimum price (and to obfuscate the error messages), you’d place the following in your theme’s functions.php file:

function nyp_remove_minimum_price(){
    remove_action( 'woocommerce_nyp_after_price_input', array( WC_Name_Your_Price()->display, 'display_minimum_price' ) );
}
add_action( 'woocommerce_nyp_before_price_input' , 'nyp_remove_minimum_price' );

function kia_change_minimum_error_templates( $templates ) {
       $templates['minimum'] = __( '"%%TITLE%%" could not be added to the cart: Please enter a higher price.', 'your-plugin-slug' );
       $templates['minimum_js'] = __( 'Please enter a higher price', 'your-plugin-slug' );
       return $templates;
}
add_action( 'woocommerce_nyp_error_message_templates', 'kia_change_minimum_error_templates' );

Force NYP products to be “sold individually”?

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The same Name Your Price (NYP) enabled product can still be added to cart if the price is different. This is because WooCommerce core generates a unique cart key from the cart item attributes, which includes the NYP price. Because “sold individually” can work a few different ways for people, Name Your Price can’t force one system on all users. Therefore, if you wish to only sell 1 quantity of an item, then there is some custom code that you can use. It’s wrapped up as a plugin so that you can simply install and activate it like any other plugin.

The code and more details can be found here.

How to leave the price input blank?

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To always force the price input to be initially empty, regardless of the Suggested or Minimum prices, then add the following line to your theme’s functions.php file.

add_filter( 'woocommerce_nyp_get_initial_price', '__return_null' );

Add a placeholder to the price input

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To add a placeholder attribute to the name your price <input> element you need to filter woocommerce_get_price_input by adding the following to your theme’s functions.php file.

/**
 * Add placeholder to NYP print input.
 * 
 * @param  array $args
 * @param  WC_Product $product
 * @return array - The modified input args.
 */
function wc_nyp_add_placeholder_to_nyp_input( $args, $product ) {
    $args['placeholder'] = esc_html__( 'Enter a price', 'your-textdomain' );
    return $args;
}
add_filter( 'wc_nyp_price_input_attributes', 'wc_nyp_add_placeholder_to_nyp_input', 10, 2 );

Are there query string or URL parameters available?

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You can pre-fill the Name Your Price field or add a product directly to the cart using URL parameters. Use the following format:

https://yourdomain.com/checkout/?add-to-cart=PRODUCT_ID&nyp=PRICE

• Replace PRODUCT_ID with the specific product’s ID.
• Replace PRICE with the desired price (e.g., 1234.05).

An example of this would be:

https://yourdomain.com/checkout/?add-to-cart=244019&nyp=1234.05

The above example URL, when navigated to, would add the product with ID 244019 from your site to cart with the price value 1234.05.

This approach is useful for creating predefined checkout links tailored to your customers’ needs. Ensure the product ID matches your intended item for seamless operation.

How else can I customize Name Your Price?

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Explore our Snippets Library for handy customizations tailored to the Name Your Price plugin. From altering labels to changing behavior, these snippets offer solutions to common design or functionality adjustments. Perfect for enhancing your store’s user experience while saving development time. Visit the library (here) for details!

I’m a non-profit or tax-exempt

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If you’re tax-exempt or a nonprofit, VAT is automatically validated and exempted at checkout. For U.S. nonprofits, taxes can be refunded after purchase upon providing a valid tax-exempt certificate. Simply reply to your invoice email or contact the WooCommerce Happiness team to request this adjustment. Please note that subscription-related inquiries are best handled by the WooCommerce Happiness team, ensuring your questions are resolved promptly. For further details, visit WooCommerce’s official refund policy page.

Cancellation & Refunds

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Our cancellation and refund policy follows WooCommerce‘s guidelines, as we are third-party developers in the WooCommerce Marketplace. Refunds may be available under specific conditions, such as product issues or unmet expectations, as outlined in the WooCommerce Refund Policy. Please review their policy for full details.

Requesting a Refund

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To request a refund for an extension or theme subscription purchased from the WooCommerce.com Marketplace:

• Go to your account dashboard at WooCommerce.com > Account > Orders.
• Click the order number of the product you want to refund.
• Click the vertical ellipsis icon (three dots) next to the order total column. This opens a prompt to request a refund.
  • Note: The refund option via the ellipsis icon will only appear within the 30-day refund window.
• Click the link to Request a refund; a form will appear.
• Select a refund reason from the drop-down menu and add your reason for the refund request.
• Once complete, click the Request refund button.

I have questions & need support

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