Can customers save their payment methods?

Allowing a customer to securely save their payment method to their account provides them with a way to easily make a purchase again in the future — without having to re-enter their payment credentials.

If the Enable payments via saved cards setting is enabled in the Stripe WooCommerce Extension, there are two ways for customers to save their payment methods:

  1. Managing saved payment information via the My Account page.
  2. Saving payment details on the checkout page when placing an order.

Saving payment information via the My Account page

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On the My Account > Payment methods page, customers can add, view, and remove saved payment methods. They can also specify a default saved payment method, which will be the first option selected when they return to the checkout page in the future.

Saving payment information via the checkout page

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If a customer is logged in, they will have the option to save their payment information to their account once their order is placed. This allows Stripe to verify that their payment details are valid before saving it to their account.

To save their payment information, the customer can check the Save payment information to my account for future purchases. box before placing their order.

Once the order is placed, the saved payment method can be managed from the My Account page.

What are the limitations of saving payment information?

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Any customer with an account on your site can save their credit or debit card details. However, if they are paying with an additional payment method, they will only be able to save their payment details if using one of the following additional payment methods:

  • SEPA Direct Debit
  • Bancontact1
  • iDEAL1

1Payment details can only be saved via these additional payment methods if the new checkout experience is enabled.