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Troubleshooting

Solutions to common WooCommerce issues.

Articles

  • Paypal Update for SHA-256

    This document is for anyone who has received an email from PayPal with the subject : IMMEDIATE ATTENTION REQUIRED: PayPal service upgrades PayPal is upgrading the certificate for www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product. The WooCommerce PayPal Standard Gateway itself requires no changes. You […]

  • WooCommerce Self-Service Guide

    WooCommerce Troubleshooting and Conflict Testing are useful for finding out why your site is having problems. Having an issue with your WooCommerce store? Our aim is to help you solve it. Top three most common issues According to stats, most are caused by: Outdated software on your site Conflict with your theme Conflict with another […]

  • Completed Order Email doesn’t Contain Download Links

    On some WooCommerce installs you can experience the following issue: when a customer purchases a downloadable product, the Complete Order Email doesn’t contain any download link for the customer to download purchased products. Here is how the email looks like in that case: While it should look like this: Missing SQL Table This happens because a […]

  • WooCommerce Pages not Displaying