What information does the Stripe extension add to my orders?

When a customer uses the Stripe extension to pay for their order, several unique Stripe object identifiers may be used to help keep track of the payment and other aspects of the order. You can use these identifiers in the Stripe dashboard to help you find orders, refunds, disputes, and so on.

Stripe assigns unique identifiers depending on what kind of information is being processed. The identifier will be a combination of three separate components:

• Two to three letters indicating the object being identified. For example:
  • A charge will start with ch.
  • A dispute will start with du.
  • A refund will start with re.
  • An event will start with evt.
  • A Stripe account will start with acct.
• An underscore (_) separator.
• A unique, case-sensitive identifier.

When combined, it will look something like this:

re_1ORe6HHKb07LG7yY68hujmkB

These identifiers will appear in two different places:

• The order details at the top of the page.
• The order notes metabox.

When a payment is processed via the Stripe extension, an identifier will appear in the order details at the top of the page, alongside information about the payment method.

The identifier in this section is a link. Clicking it will take you to your Stripe dashboard so that you can find more information about the transaction.

When a payment is processed via the Stripe extension, an identifier will appear in the order notes as the order goes through its life cycle. Since payments go through several stages, it’s common for there to be different identifiers in the order notes.

Note that identifiers appearing in the order notes depends on having webhooks set up.