Overview
↑ Back to topProduct Inquiry via WhatsApp is a WooCommerce plugin that allows customers to easily send inquiries about specific products directly via WhatsApp. Store owners can configure inquiry settings, target products or categories, and set conditions based on stock status and user roles.
Installation
↑ Back to topThe simplest way to start using a product from WooCommerce.com is to use the “Add to store” functionality on the order confirmation page or the My subscriptions section in your account.
- Navigate to My subscriptions.
- Find the Add to store button next to the product you’re planning to install.
- Follow the instructions on the screen, and the product will be automatically added to your store.
Alternative options and more information at:
Managing WooCommerce.com subscriptions.
Settings Configuration
↑ Back to topActivate Setting
Enable or disable the WhatsApp product inquiry button functionality.
WhatsApp Number
Enter your WhatsApp number where customer inquiries will be sent.
Format: CountryCode + Number (e.g., +1 330-555-8831).
Stock Threshold
Set a stock quantity.
If a product’s stock falls below this number, the inquiry button will be automatically shown.
Target Products / Categories
Choose whether the inquiry button appears for:
- Specific products
- Products within specific categories
Allowed Specific User Role And Guest user
- Leave empty to allow all users and show to whats app product inquiry button .
- Select specific roles to restrict the inquiry button to those users only.
- you can allow to guest user whats app product inquiry button on product page
Frontend Functionality
↑ Back to top- On eligible product pages, an Inquiry button appears.
- When clicked, a popup opens with fields:
- First Name (required)
- Required Quantity
- Required Date
- Additional Message
- On submission:
- WhatsApp message is sent to the admin with:
- Product name
- Required quantity
- Total price
- Additional message
- A unique token is generated and inquiry data is saved in the database.
- WhatsApp message is sent to the admin with:
General Settings
↑ Back to topGeneral Settings allow you to customize the appearance and text of the inquiry button and form to match your store’s branding. You can set the button position, text, colors, and form field labels, as well as style the submit button. These options make it easy to create a consistent and attractive inquiry experience for your customers.
Use Cases
↑ Back to top- Low Stock Products – Prompt customers to inquire when stock is limited.
- Wholesale Inquiries – Allow bulk buyers to request quotes directly.
- Custom Orders – Handle special requests for products not listed in full detail.
