Installation
↑ Torna in cima- Download the .zip file from your WooCommerce account.
- Go to: WordPress Admin > Plugins > Add New
- Upload Plugin with the file you downloaded with Choose File.
- Install Now and Activate the extension.
Configuration
↑ Torna in cima- Go to WordPress Admin and navigate to WC Customer Support>Configuration
- Set Ajax Refresh time to function optimally, at 3 seconds. It can be increased to reduce the load if your server is fully loaded or you are receiving customer enquiries in bulk.
- Set your Customer Support status to Online to let your customers know that you are available to respond in real-time and click Save Settings.
- You are all set, now go to WC Customer Support tab and chat with your customers!
Usage
↑ Torna in cimaHow Customers can Start a Conversation?
↑ Torna in cimaHow Store Owners Interact with their Customers?
↑ Torna in cima- Status of Product
- Order Date
- Payment Method used
- Shipping Method used
- Billing Address
- Shipping Address