Documentation

Reverb Integration for WooCommerce

With the automated features of Reverb Integration for WooCommerce, you can increase your product’s exposure to over 10 million visitors on Reverb and have a seamless selling experience on the Reverb marketplace. You can sell new, antique, and used music gear on Reverb. Reverb Integration for WooCommerce allows you to link your WooCommerce store to the Reverb marketplace and automate your sales method. The plugin lets you control your WooCommerce store and the Reverb marketplace from one central location. The WooCommerce Reverb Integration allows sellers to sell on Reverb while still managing orders and inventory in one place. Allowing the merchants to bulk upload goods and update product information, the extension is a secure way for your online platform.

Key Features

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Automatic synchronization of inventory and order between the WooCommerce store and the Reverb marketplace.
The plugin allows sellers to upload products in bulk.
Allows sellers to easily upload and upgrade new and existing goods.
Auto upload of the products from WooCommerce to Reverb marketplace.
Auto import of the products from Reverb marketplace to WooCommerce.

How to Get Started with a Reverb Seller Account?

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Hit the given link to get started with the seller account on Reverb. You will be redirected to the Reverb marketplace as soon as you open the above link. Click on the sign-up, Button to set your account, as shown in the captured image below: Reverb

Fill in the details and hit the Sign-Up button.

WooCommerce Reverb Configuration

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After the registration process on the Reverb marketplace, you will be able to establish your connection with the Reverb marketplace via Reverb Integration for WooCommerce. Follow these simple steps for the WooCommerce Reverb configuration: Connecting your store with WooCommerce

Follow the left panel on your WooCommerce store and click on Reverb.
Refer to the captured image below:

Enter the personal access token.
Copy and paste the token in the input section, if you have already generated the personal token access.
In case you have not generated the token, click here to get your personal access token.
Simply enter the token name of your choice and select all the scopes and hit the ‘Generate New’ button present at the bottom.
Authorize your token.

Global Settings

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The feature provides all the configuration related to the product and order sync between Reverb marketplace and the WooCommerce store.

Meta keys and attributes list:

The Meta-keys and Attributes List section will help you to choose the required meta-keys or the specific attributes on which the product information is stored. These meta-keys or attributes will be further be used in the product export setting products on Reverb from WooCommerce.
For selecting the required meta-keys or attributes expand the meta-keys and attributes list section enter the product name/keywords and the list will be displayed under this section.
Select the meta-keys or attributes as per requirement and save the setting.

Product Export Setting: It is mandatory to fill in or map the required attributes in the product export setting section.

Order Configuration You can easily configure the order-related settings in Order Configuration. Order Setting

Show Reverb order number instead of woocommerce order id: Use Reverb order number instead of woocommerce order id when creating Reverb order in woocommerce.
Fetch Reverb order by status: Choose the order status to be fetched from the Reverb.

Schedulers To automate the process related to inventory management, order management, and enable the features as per requirement in Schedulers. Reverb

Auto Fetch order from Reverb: Auto fetch Reverb orders and create in woocommerce.
Auto Update Tracking: Auto-update tracking information on Reverb if using the shipment tracking plugin.
Auto-update Inventory from Woocommerce: Auto-update price and stock from woocommerce to Reverb.
Auto Upload product to Reverb: Products are automatically uploaded from the WooCommerce store to the Reverb marketplace. You need to enable the auto-upload product to the Reverb feature and enable/select the categories that you want to upload in the profiles section.

Category Mapping

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The feature will let you map the WoCommerce store categories with the Reverb categories.
All you need to do is select the WooCommerce category using the checkbox on the left.

Select the appropriate Reverb category in which you want to list the product of the selected WooCommerce category on Reverb.
Click on the Save mapping option at the bottom.
Once you have mapped the categories, the profiles will automatically be created.
You can use these profiles to override the setting of the Product Export Setting in the Global Setting at the category level.

Profile View

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The section will provide all the profiles created after the category mapping:

You can sell the Profiles to override the settings of the product export settings in Global Settings.
For overriding the details, edit the required profile using the edit option under the profile name.

Auto Upload Product: Products are synced automatically from the WooCommerce store to the Reverb store. You need to enable the auto-upload product to the Reverb feature and enable/select the categories that you want to upload in the profiles section.
Some miscellaneous attributes are also provided, which you can fill in.

Product

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The Product section lets you perform multiple operations such as Upload/Update products from wooCommerce to Reverb marketplace.

In order to perform any operation from the ‘Bulk Action’ drop-down, select the product using the check box and hit the apply button. After this, you will get a notification for each performed task.

Here the admins can perform the following task:

Upload/Update Products- Let’s you upload/update the product from WooCommerce.
Update Inventory- Let’s you update the price and stock from WooCommerce.
Remove Product- Let’s you remove the product from the Reverb marketplace[ Note: Only product uploaded as a draft can be deleted ].
You can now easily filter out the product using their category, type, stock, tag, and Reverb status.
The Search Product option lets you find the product using the product name.
Once the product has been successfully uploaded on the Reverb marketplace, you will be able to locate the product view link on the right.
You can easily update stock and the price of the products via Update Inventory operation from the Bulk action.
The products can be removed from the Reverb using the Remove operation from Bulk Action.
If the admin wants to send unique information from WooCommerce to Reverb marketplace for all products then he can fill the values in the Reverb Data section provided in the product edit section of WooCommerce.This will override all the global and profile level settings. Refer to the captured image below:

Order

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All the Reverb orders are displayed under this section.
You can easily fetch the orders placed on Reverb manually by clicking on the ‘Fetch’ order button.
You can also enable the auto fetch order feature in Schedulers here.
Make sure you have the SKUs present in all your product/variations for the order syncing process.
You can also submit the tracking details from WooCommerce to the Reverb marketplace.
All you need to do is follow the order edit section using the ‘Edit’ option in the order in the table below:

Once you go in the order edit section you will find the section at the bottom where you can enter tracking info and update them on Reverb.
The orders are updated and kept in sync with the Reverb marketplace and the WooCommerce store with the Update Shipment tracking feature.
Clicking on edit will redirect you to the order edit page where you can access the Submit Shipment section. Refer to the captured image below:

Import

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Reverb products will be displayed in this section. The active products are displayed under the default setting.
You will be able to fetch the Reverb products manually by selecting them using the checkbox from the left side in the product list table and using import operation from the Bulk Action drop-down menu and hit the ‘Apply’ button.
You can easily filter out the Reverb products on the basis of using ‘Import’ by status drop-down.
Import by status.

a) Live: For the products which are live in the store. b) Draft: For the products which are saved under draft. c) Ended: For the products which are being removed.

FAQs

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Can I set different prices just for Reverb while syncing products to WooCommerce?

Ans. Yes, you can set different prices for products while syncing on Reverb. There are two ways to do this.

From the WooCommerce product edit section, use the custom price option to set different prices.
You can use the “Markup” feature. Using this feature, increase the price of your products by a percentage or by a fixed amount.

Do the stock levels get synchronized when the product is placed on WooCommerce or Reverb?

Ans. Yes, the stock is reduced on Reverb once the product is placed on WooCommerce and vice versa.

Are there any limitations for products and order syncing?

Ans. No, there is no limit for products and orders syncing. You can sync unlimited products and orders between both platforms at a regular time interval.

How can I manage products that are already available on both platforms?

Ans. If the SKU is the same for each product and is available on both platforms, it will automatically get linked.

What should I do if I already have products present on Reverb but not in WooCommerce?

Ans. If the products are already present on Reverb but not in WooCommerce, you can pull the Reverb products into your WooCommerce store with the help of the “Importer” feature of the plugin.

Can I upload products in bulk from WooCommerce, or do I need to upload them one by one?

Ans. Yes, you can upload products in bulk or use the “Auto upload products” feature to upload the products automatically.

Can I choose and update the selected products on Reverb?

Ans. Yes, sellers can choose those products which they want to list or update on Reverb.

Do I need barcode information to upload products on Reverb?

Ans. No, barcode information is not required to upload your products on Reverb.

Can I auto-upload the tracking details from WooCommerce to Reverb?

Ans. Yes, you can upload the tracking information via the plugin. Fill in the tracking details in the section provided in the WooCommerce order edit page and hit the submit button. Need assistance? Get in touch with us and we will assist you throughout the onboarding process. Our experts will be available 24*7 for your support.