To request a refund within 30 days of your purchase follow the steps below:
- Go to: WooCommerce.com > My Account > Tickets > New Ticket.
- Choose My Account as the category.
- Select the Order you wish to get a refund for*
- If you want a refund for a part of the order, please name the products you want a refund for.
- In the Brief Description clearly state you want a refund, in the Tell Us More section please give us extra information.
- Once you submit the ticket you will receive an auto response from us. That just lets you know we’ve got your request.
- Once we’ve had a chance to review your request we will be in touch confirming the refund has been processed.