1. Documentation /
  2. Product FAQs

Product FAQs

Installation

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Download, install and activate the extension.

It is strongly recommended you initially use a staging/development environment and test the extension before use on a production website.

If you haven’t already, connect your store to your WooCommerce.com account. This ensures you get extension update notifications when available.

Quick start guide

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  • Perform the installation steps above
  • Create or edit a product
  • In the product data section click the FAQs tab
  • Add each FAQ by adding a question and answer
  • Move the FAQs up, down or remove as required
  • Save the product, FAQs will now be displayed on the product page in an FAQs tab

Product options

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FAQs are added when creating or editing a product.

  • Create or edit a product
  • In the product data section click the FAQs tab
  • Add each FAQ by adding a question and answer
  • Move the FAQs up, down or remove as required
  • Save the product, FAQs will now be displayed on the product page in an FAQs tab
Managing FAQs when creating/editing a product
FAQs displayed on product page

Custom development

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The following information is provided for custom development purposes for web developers, they are useful if you wish to add custom features or modify how the extension works. As per the WooCommerce support policy we cannot offer any support for your use of these custom development features.

Filter hooks

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Filter hookDescription
wcpf_product_faqs_afterAllows you to add markup after the FAQs, it is recommended you concatenate content onto the passed variable
wcpf_product_faqs_beforeAllows you to add markup before the FAQs, it is recommended you concatenate content onto the passed variable
wcpf_product_faqs_disable_stylingReturn true to disable all frontend styling so you can style yourself using your own CSS
wcpf_product_faqs_expanded_by_defaultReturn true to have all FAQ answers expanded by default
wcpf_product_faqs_tab_priorityChanges the tab priority allowing you to move where the FAQs tab is positioned
wcpf_product_faqs_tab_titleChanges the tab title
wcpf_product_faqs_titleChanges the tab title which appears above FAQs

FAQs

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Is it compatible with a specific theme?

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This extension will generally be compatible with most themes. There may be a small number of themes that are fully or partially incompatible due to clashes in functionality and/or if the theme has removed or adapted core WooCommerce functionality. If you would like to know if a specific theme will be compatible before purchase then please contact us and we can advise, it may not be possible for us to determine this e.g. if the theme requires a license and/or several configuration steps. In this scenario you are welcome to purchase and test this extension with the theme and if there is a a compatibility issue you can take advantage of the 30 day refund policy for this extension.

Is it compatible with a specific extension/plugin?

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This extension will generally be compatible with most extensions/plugins. There may be a small number of extensions/plugins that are fully or partially incompatible due to clashes in functionality and/or if the extension/plugin has removed or adapted core WooCommerce functionality. If you would like to know if a specific extension/plugin will be compatible before purchase then please contact us and we can advise, it may not be possible for us to determine this e.g. if the extension/plugin requires a license and/or several configuration steps. In this scenario you are welcome to purchase and test this extension with the other extension/plugin and if there is a a compatibility issue you can take advantage of the 30 day refund policy for this extension.

Is it compatible with a specific page builder?

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This extension will generally be compatible with most page builders. There may be a small number of page builders that are fully or partially incompatible due to clashes in functionality and/or if the page builder has removed or adapted core WooCommerce functionality. If you would like to know if a specific page builder will be compatible before purchase then please contact us and we can advise, it may not be possible for us to determine this e.g. if the page builder requires a license and/or several configuration steps. In this scenario you are welcome to purchase and test this extension with the page builder and if there is a a compatibility issue you can take advantage of the 30 day refund policy for this extension.

Support

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If you need any further assistance with this extension please contact us. Please note that extension support does not include providing assistance with any custom development requirements as per the WooCommerce Support Policy.

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