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  2. Disability VAT Exemption

Disability VAT Exemption

The Disability VAT Exemption extension for WooCommerce allows customers and charities to declare themselves VAT Exempt in checkout.


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  1. Download the .zip file from your WooCommerce account.
  2. Go toWordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File.
  3. Install Now and Activate the extension.

More information at: Install and Activate Plugins/Extensions.


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To configure the extension, go to: WooCommerce > Settings > Tax.

  • Require Disability and Charity fields? – by default the fields are optional. If this option is not checked, a customer can select the Disability VAT Exemption (or Charity VAT Exemption, if selected) checkbox and proceed with checkout, without entering a name or reason
  • Disability Introduction Message – adds a default disability message that automatically populates, and overwrites, the next field
  • Disability Message – Shown above the disability information fields on the checkout.
  • Show charity form? – When checked, enables Charity VAT Exemption as an additional option
  • Charity Introduction Message – adds a default charity message that automatically populates, and overwrites, the next field
  • Charity Message – Shown above the charity information fields on the checkout.
  • Show Advanced Fields? – When checked, ads additional fields for Disability VAT Exemption (person’s name, address, disability or chronic sickness details, signed, date) and Charity VAT Exemption (person’s name, charity VAT address, charity VAT number, charity signed, date).
  • Show IP address on email? – records and prints the IP address of the purchaser, in order-related emails.


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To add the Disability VAT Exemption to your products, select “Disability VAT exemption” in the Product Data box under the General tab.

Disability VAT Exemption checkbox visible on the General tab of Product data


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Prices are automatically displayed without tax if an eligible user is logged in.

Checkout Page

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On checkout, a form is shown for disability reason and/or charity name and registration number, and will vary depending on the options selected in the Settings, as explained above:

Disability VAT Exemption with default fields
Disability VAT Exemption with advanced fields
Charity VAT Exemption with default fields
Charity VAT Exemption with advanced fields

After inputting either a disability reason, or a charity name and number, items are taxed at your zero rate. You must have a zero-rate tax class setup in WooCommerce > Settings > Taxes for this to work.

Reasons and other input are stored in the order’s custom fields, and also shown in order emails.


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