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  2. Getting Started

Getting Started

Overview

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FooSales for WooCommerce turns your WooCommerce store into a secure omnichannel retail platform which allows you to sell online and in-person seamlessly. Process payments directly within the FooSales point of sale (POS) apps using Square™ and Stripe™ or manually using any third-party card reader. Keep your online and physical store synced in real time without any other software!

Step 1: Install the FooSales for WooCommerce plugin

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Purchase a FooSales for WooCommerce licence from the WooCommerce Marketplace. Download the FooSales for WooCommerce plugin from your WooCommerce account and install the plugin on your website.

Step 2: Configure FooSales for WooCommerce

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Go to FooSales > Settings in your WordPress dashboard to make any required changes and customizations using the setting tabs.

Step 3: Launch FooSales for WooCommerce

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Go to FooSales > Point of Sale in your WordPress dashboard to launch the FooSales for WooCommerce app or enter the address manually in a web browser: https://yoursiteURL/foosales/

Plugin Updates

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Automatic plugin updates should work seamlessly, however, as best practice we recommend ensuring that your site is always backed-up first before updating any plugins.

If you encounter any issues relating to the shop/category pages after a plugin update, please flush the permalinks by going to WordPress > Settings > Permalinks and clicking Save. This should revert things back to normal.

Frequently Asked Questions

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Q: What is FooSales Point of Sale (POS) for WooCommerce?

A: FooSales for WooCommerce is a native point of sale system for WooCommerce that runs on your own web domain and makes it possible to sell your products and services in-person from any location in the world while seamlessly updating your store’s product inventory, orders and customer data in realtime.


Q: Does FooSales Point of Sale (POS) for WooCommerce work anywhere in the world?

A: FooSales for WooCommerce works in any country that WooCommerce supports which is practically all countries. WooCommerce currently integrates with over 100 different payment gateways.


Q: Does FooSales Point of Sale (POS) for WooCommerce integrate with Square, Stripe or other payment service providers?

A: Yes, FooSales for WooCommerce integrates directly with Square and Stripe (visit our hardware page for the current list of supported models and platforms). You can also enter a customer’s card details manually which is perfect for taking orders over the phone or if the hardware is not available in your country.

If you don’t use Square or Stripe, card payments can be manually processed using any third-party card reader of your choice and set to “Card Payment” at checkout. The payment type can also be set to “Cash”, “Direct Bank Transfer”, “Check”, “Cash on Delivery” and “Other Payment Method” or you can create your own custom payment methods in WooCommerce.

Note: The optional Square Payments Add-on and Stripe Payments Add-on are required to activate this functionality.

Certain Square and Stripe reader models will only connect to the FooSales POS tablet apps. The ability to use the FooSales tablet apps is not included with this version of the FooSales for WooCommerce plugin, however, you can request a complimentary FooSales Account in order to access these apps.


Q: Where can I buy Square and Stripe readers?

A: You can purchase Square hardware from Square directly or from online and physical retailers in the countries where Square is available such as Amazon.

Stripe readers are currently only available to Stripe customers in select countries and you must order readers directly from Stripe through your Stripe dashboard.


Q: How long does the FooSales for WooCommerce setup process take?

A: FooSales for WooCommerce is essentially an extension of your WooCommerce store so you have already done all the hard work! Most customers are up and running within a few minutes.


Q: Can I run FooSales for WooCommerce on any computer?

A: Yes! FooSales for WooCommerce runs in most modern web browsers including Google Chrome, Safari, Firefox and Microsoft Edge.


Q:  Does FooSales for WooCommerce work with coupons?

A: Yes, FooSales for WooCommerce integrates with the standard WooCommerce coupons functionality. When completing an order, coupons can be applied to the order which will result in the cart being discounted by the relevant amount.


Q: Can I use FooSales without WooCommerce?

A: Unfortunately, not at the moment. FooSales for WooCommerce is a point of sale solution that is specifically designed and built for the WooCommerce platform.


Q: How does FooSales for WooCommerce handle taxes?

A: FooSales for WooCommerce uses the built-in WooCommerce Tax Settings when applying taxes to orders. This means that any tax settings and tax rates that have already been configured for your WooCommerce store, will automatically be applied within the FooSales for WooCommerce app. Please refer to this help document for more information.


Q: Does FooSales support products that are sold in decimal quantities/units of measurement (length, weight etc.)?

A: Yes, FooSales for WooCommerce FooSales has built-in functionality that allows you to sell products using decimal quantities and you can even sell regular products alongside products that use decimal quantities but this first needs to be configured. Please refer to this help document for more information.


Q: Can I use FooSales for WooCommerce to manage multiple WooCommerce websites?

A: Yes, but you will need to purchase an additional licence for each new website/domain.


Q: Does FooSales Point of Sale (POS) for WooCommerce store my customer data or transmit it to any third-parties?

A: FooSales for WooCommerce connects directly to your WooCommerce database using a secure API which fetches your store data (customers, products and orders). None of this information is saved or passed on to any third-party servers, including our own.

WooCommerce handles all the eCommerce functionality and payment processing in exactly the same way as your online store.

FooSales for WooCommerce complies with the EU’s General Data Protection Regulation (GDPR) for added peace of mind.

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