Colissimo Shipping Integration

WooCommerce Colissimo is a premium shipping method that allows you calculate shipping for customers, using their rates. This plugin contains Colissimo prices and services, as they do not provide an API. woocommerce-colissimo-logo WooCommerce Colissimo can calculate rates for France and worldwide.

Note: The plugin and the built-in box-packer require that your non-virtual products have weights and dimensions set. More at: Adding Dimensions and Weights to Products for Shipping.


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  1. Download the extension from your WooCommerce dashboard.
  2. Go to Plugins > Add New > Upload and select the ZIP file you just downloaded.
  3. Click Install Now, and then Activate.

Setup and Configuration

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Debug Mode

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Go to: WooCommerce > Settings > Shipping > Colissimo Debug Mode – Enable debug mode to show debugging information on your cart/checkout.


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1. Go to: WooCommerce > Settings > Shipping.
  1. Select your Shipping Zone that you want to add the method to, and press the Add shipping method + button on the right Add shipping method
2. Select Colissimo from the dropdown and select Add shipping method: screen-shot-2016-10-07-at-11-09-04-am 3. Click the Colissimo method to configure the settings:
  • Method Title – Name the shipping method. This will be visible to customers.
  • Method Availability –  This setting lets you narrow down the countries which can get quotes. Leave set to All Countries to have it available for all customers.
  • Options – Choose to enable specific options here
    • Integrated Flat-Rate Compensation (insurance) – Adds a fee per package based on compensation value
    • Optional Compensation – Adds a fee per package based on compensation value
    • Signature on Delivery – Adds a flat fee if checked
  • Rates and Services – These settings control the services and rates you offer customers.
    • Parcel Packing Method – See below.
    • Offer Rates – Choose to return all rates (user will get the choice) or just return a single rate.
    • Services – Here you can rename, and re-order, Colissimo shipping rates.
  1. Save changes.

Parcel Packing Method

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There are two packing methods with Colissimo. Each affects the parcels you send to the plugin for a quote.

Pack items individually (Default)

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Each item in your cart (non-virtual) is sent to the plugin individually. Rate quotes for all items are combined for the final cost.

Pack items in boxes together (Recommended)

Items are packed in pre-defined boxes and sent to the plugin for a quote. We recommend this option. See Box-Packing below for more information on this.


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The box packer included with this shipping method lets you group items into packages for which you define height, width, length, weight and max-weight. The packing is mainly volume based, but does also consider item sizes.
The box packer is volume based. In most cases, this provides good results but will never be as accurate as a real person packing a box (see BIN Packing Problem). Therefore, it is important you understand that packing results are as accurate as they can be, and any anomalies should be acceptable.
A 6-euro fee is added for each non-standard package. A non-standard package is either a package where length > 100cm or where sum of length, width and height >= 150cm. If sum > 200cm package can not be sent.

How the calculation works

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The packer does the following:
  1. Finds boxes that fit items being packed (uses H x W x D).
  2. Packs all fitting items into boxes (using volume).
  3. Uses the largest box fitting 100% of items *or* uses the highest % packed box, and then passes unpacked items back (and repeats the process)
  4. Packs unpackable items alone, using item dimensions.
  5. Returns all packed boxes.

Colissimo Services

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These services are available:
  • Colissimo France
  • Colissimo Emballage France
  • Colissimo Europe
  • Colissimo Outre-Mer
  • Colissimo Economique Outre-Mer
  • Colissimo International
  • Colissimo Emballage International

Customer Usage

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Customers get quotes based on address input from two places:
  • Cart page – Using the shipping calculator
  • Checkout page – Filling in shipping and billing forms
Rates can be selected by customers as usual.


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No rates returned/no rates available

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  1. Enable debug mode to see debugging information on the cart page. This will often reveal the problem.
  2. Check your products have sizes and weights set. Without this, the calculation cannot be performed.
  3. Check that you set France as the shop base country and euros as default shop currency.

Questions and Support

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Have a question before you buy? Please fill out this pre-sales form. Already purchased and need some assistance? Get in touch with the developer via the Help Desk.