Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
  1. Documentation /
  2. Woo Marketplace /
  3. Marketplace Help

Marketplace Help

Get help with the Woo Marketplace. Unsure of how to get support, handle options in your WooCommerce.com My Account area, request a refund, or something else? Take a look through the linked pages below.


  • Log into WooCommerce.com with WordPress.com

    WooCommerce.com uses a WordPress.com account to log in. Connect and access both sites and accounts with one login/password. New WooCommerce.com users Don’t have a WordPress.com account If you don’t have a WordPress.com account and need to register a new WooCommerce.com account, you are brought to the signup screen. You are now logged into WooCommerce.com and can […]

  • Privacy considerations when using official Payments extensions

    If you choose to accept payments through a gateway like Stripe or PayPal, some of your — and your customers’ — data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your customer’s billing information. We recommend that store owners disclose […]

  • Transferring WooCommerce.com subscriptions

    Transferring subscriptions between WooCommerce.com accounts would be applicable to and solve the following scenarios: How to transfer an extension/key 1/ Log into your WooCommerce.com account, and go to: My Subscriptions. 2/ Select the extension you want to transfer, and click the Transfer link. On the next screen, you can see the subscription you are about to […]