How do I access my Stripe Express account for WooPayments?

WooPayments is built in partnership with Stripe. When you sign up for WooPayments, a special type of Stripe account is created for you. This is called a Stripe Express account.

Although rare, sometimes you may need to access your Stripe Express account directly, e.g. if you need to update your bank account information or your tax ID number.

To access your Stripe Express account via WooPayments, follow these steps:

1. Go to Payments > Overview in your WordPress dashboard.
2. In Account Details box, click the Edit details link.
3. You will be taken to connect.stripe.com to log in.
4. Enter the 6-digit code sent to your phone number.
5. Click the person icon in the upper-right to manage your account settings.

Here’s a few images showing the process:

Logging in via Stripe.com

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It is not possible to log into your Stripe Express account directly on Stripe.com.

If you attempt to access your WooPayments account in this way, you will encounter the following error message:

This account is linked to a business that works with Stripe. To view details, sign in to their website or app directly.

As the message states, to access the Stripe account connected to WooPayments, you must use the login link provided within your WooCommerce site’s dashboard.

If you are unable to access your WooCommerce site or need help accessing your Stripe Express account for WooPayments, please contact support.