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Documents

• Log into WooCommerce.com with WordPress.com

  WooCommerce.com uses a WordPress.com account to log in. Connect and access both sites and accounts with one login/password. New WooCommerce.com users Don’t have a WordPress.com account If you don’t have a WordPress.com account and need to register a new WooCommerce.com account, you are brought to the signup screen. You are now logged into WooCommerce.com and can […]

• Privacy considerations when using official shipping extensions

  To take advantage of real-time shipping rates, fulfill orders, and track shipments, certain shipping-related information about you and your customers — including shopping carts, orders, and the configuration of your site — will be passed to the respective service. We recommend that store owners disclose that they are sharing information with shipping providers in their […]

• Privacy considerations when using official payments extensions

  If you choose to accept payments via a payment gateway like Stripe or PayPal, some of your — and your customers’ — data will be passed to the respective third party. This includes information required to process or support the payment, such as the purchase total and your customer’s billing information. We recommend that store […]

• Switching languages on WooCommerce.com

  By default, WooCommerce.com is available in English. Some content on WooCommerce.com is translated. We support translation into the following languages: Find the Language Switcher Menu If the page you’re viewing is offered in a different language, you’ll see a globe icon followed by the current language in the top right corner and the footer of […]

• Managing WooCommerce.com subscriptions

  Thanks for purchasing a product from WooCommerce.com! This document will help you learn how to manage subscriptions for Woo Marketplace products. What are WooCommerce.com subscriptions? Each extension or theme purchase from our site is a yearly or biennial subscription that you can view and manage under the My Subscriptions section of your WooCommerce.com account dashboard. […]

• Privacy and the WooCommerce Marketplace

  When a WooCommerce site uses an extension or theme offered in the WooCommerce.com Marketplace, they may be: This documentation describes which data from your customers may be collected and shared when you use extensions and themes sold on WooCommerce.com. This resource provides a general overview; if you have specific concerns about a particular product, we […]

• Try WooCommerce extensions before you buy

  You can try selected WooCommerce Marketplace extensions for 30 days via free trial using an automatically-created personal demo site. WooCommerce free trial extensions Individual demos are currently available for the following extensions: If you would prefer to try one out on your own site instead, all extension purchases are covered by our 30-day money-back guarantee. […]

• Feature request portal

  Feature requests allow merchants to communicate what would make products in the WooCommerce.com Marketplace more valuable, or to address their business needs. Merchants may also vote for features to help quantify demand and influence prioritization from product teams. Viewing feature requests Each product sold on the WooCommerce.com Marketplace has a dedicated page where you can […]

• Ratings and reviews

  Reviews for extensions and themes in the WooCommerce.com Marketplace enable us to better inform customers about our products and services, and help with purchasing decisions. They also give customers a chance to pass on feedback to support and product development teams. Customers who purchase a product on WooCommerce.com can leave a star rating from one […]

• Overview of Marketplace Developers

  On WooCommerce.com, we sell extensions that add niche, complex or unique functionality to power up WooCommerce stores. These extensions are either made by the WooCommerce team or by trusted Marketplace Developers, who create, maintain and support their products. Marketplace Developer responsibilities Marketplace Developers, sometimes called Marketplace Vendors, are individuals or companies who sell products on […]