Getting Started: Using the Plugin to Score Orders
↑ Back to topWooCommerce Anti-Fraud checks for possible fraud whenever an order is placed. The outcome of this check is the output as an Order Risk Score and Order Risk Advice.
For Order Scoring and Advice:
- Low Risk – A Risk score lower than 25.
- Medium Risk – A Risk score between 25 and 75.
- High Risk – A Risk score higher than 75.
Risk Advice, Risk Score and a list of failed rules are added to the order edit display.
The Fraud Risk Metabox
Risk Advice is also shown in the order overview screen as a colored shield, and the shield color is based on the level of Risk Advice.
Risk Advice color key:
- Green – Low Risk
- Orange – Medium Risk
- Red – High Risk
- Grey – No fraud check is done
How is Order Fraud Risk Score and Risk Advice calculated?
↑ Back to topWe created a set of rules that vary from simple checking if the shipping address matches the billing address to advanced rules such as proxy detection. We calculate a score based on the number of rules the order fails, then display Fraud Advise based on this score.
Plugin Settings Page
↑ Back to topThe plugin settings page is where you configure the plugin, apply the weights to rules, select threshold values and interact with the other features of the Antifraud Plugin.
View Order Risk Scores:
What is the Order Risk Score?
The Antifraud Plugin checks order records a score and suggests recommendations based on the determined fraud risk.
How is the Order Risk Score Calculated?
FAQ: How is the Order Risk Score Calculated?
↑ Back to topThe Antifraud Plugin checks the order and records a score. The score is an overall representation of the likelihood of this specific order being flagged as fraud.
An Order Score of 0 represents a low score and a low chance of this order being flagged as fraud.
An Order Score of 100 represents a high score and a high chance of this order being flagged as fraud.
This score is calculated based many factors and scaled according to the rules and the rule weights. The sensitivity can be changed by increasing/decreasing the rule weights for each rule.
What are the Suggestions?
The Antifraud Plugin checks order records a score and suggests recommendations based on the determined fraud risk.
The Antifraud Order Scores can be viewed on your store Orders Page and each specific order page.
Where are the Antifraud Plugin settings located?
- The Antifraud Plugin Settings Page is located at WooCommerce > Settings > Antifraud
- Under the Plugin Settings Page, you will find a list of sub-menus