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Documents

• WooPayments in Your Country

  If you are an individual or business based in one of our supported countries, you can sign up as a merchant with WooPayments. Once that’s done, you can accept payments from customers anywhere in the world in over 100 supported currencies. Supported countries WooPayments is available for individuals and businesses in: Outlying territories of France […]

• I’m a developer or agency. How can I set up WooPayments for my client?

  If you’re a developer or agency building a site for a client, and the client plans on using WooPayments, you can of course test WooPayments first to ensure that everything works as expected before handing over the final project. We strongly recommend using test accounts and allowing the client to sign up for their own […]

• Is WooPayments compatible with High-Performance Order Storage?

  High-performance order storage (often abbreviated to “HPOS”) is a scalable, reliable way of storing data in a WooCommerce site’s database. HPOS was previously known as “custom order tables” during the early stages of development. As of version 5.5.0, WooPayments is compatible with high-performance order storage and will function normally with HPOS enabled.

• Managing Money with WooPayments

  Spanish version of this page |  Aquí puedes encontrar la versión en español de esta página Although WooPayments makes charging your customers as simple as possible, it’s still helpful to be familiar with the various ways in which money can move through your site and your account. This document explains how WooPayments presents information to […]

• Preventing Disputes with WooPayments

  A dispute is when a customer contests a payment made with their card. Handling disputes from customers can be one of the most unpleasant parts of running a business. The best way to avoid that unpleasantness is to stop disputes from occurring in the first place. There are a number of tactics you can use […]

• Stripe Capital FAQ

  WooCommerce has partnered with Stripe to offer eligible businesses access to fast, flexible financing through the Stripe Capital program. Through this partnership, WooCommerce can connect you with Stripe Capital to offer small business loans originated by Celtic Bank. Stripe helps WooCommerce identify merchants using WooPayments who may be eligible for these loans, so be on […]

• Switching to WooPayments from another payment gateway

  If you want to stop using your existing payment gateway and switch to WooPayments instead, this document describes how to do that with as little disruption as possible to your site and your customers. Install and sign up for WooPayments First, install and sign up for WooPayments as shown in our Startup Guide. After you […]

• Translations (Localization)

  When you install or update WooPayments, WordPress will automatically look for a translation file in your language and download it. Having said that, we have not yet translated WooPayments into every language. Here are the languages we support: The sections below explain how to translate WooPayments strings into your own language if that does not […]

• What businesses and products are prohibited or restricted on WooPayments?

  Due to restrictions put in place by card networks, our payment processors, and their financial service providers, some business types and product types are not allowed to transact using WooPayments. Those include, but are not limited to: The full list of prohibited and restricted businesses can be found here. By signing up to use WooPayments, […]

• What currencies can I accept with WooPayments?

  WooPayments supports selling in multiple currencies. The full list of available currencies is shown below. Currencies marked with an asterisk (*) are not supported by American Express. Minimum charge amounts We enforce a minimum amount when creating a charge to ensure that you don’t lose money due to our fees. The minimum amount you can […]