Payout currencies

WooPayments can accept payments in over 100 different currencies. However, when the customer currency is different from your account’s payout currency, you will be charged a currency conversion fee. To avoid these fees, you may be able to have funds in different currencies paid out into separate bank accounts.

When using multiple bank accounts, one must be chosen as the default. If you take a payment in a currency that does not match the currency of one of your bank accounts, it will be converted into your default payout currency and paid out into that default account.

EXAMPLE: A merchant in Germany sells goods throughout Europe, and has a default bank account in Euros. They have also added a second bank account denominated in Swiss francs.

As a result of this configuration, payouts for all orders paid for in Swiss francs will be routed to the Swiss franc bank account. Payments for all the other orders will be converted to Euros and paid out into the default Euro bank account.

Eligibility

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To see if you are eligible to add bank accounts for additional currencies, consult the first chart below. Find your country in the Country column. The Available Payout Currencies column lists all the currencies you can accept payouts in.

CountryAvailable Payout Currencies
AustraliaAUD
BulgariaBGN, CHF, DKK, EUR, GBP, NOK, SEK, USD
CanadaCAD, USD
Czech RepublicCHF, CZK, DKK, EUR, GBP, NOK, SEK, USD
Hong KongHKD
HungaryCHF, DKK, EUR, GBP, HUF, NOK, SEK, USD
JapanJPY
New ZealandNZD
PolandCHF, DKK, EUR, GBP, NOK, PLN, SEK, USD
RomaniaCHF, DKK, EUR, GBP, NOK, RON, SEK, USD
SingaporeSGD
United Arab EmiratesAED
United StatesUSD
All other supported countries not specified in this listCHF, DKK, EUR, GBP, NOK, SEK, USD

If your country only has a single currency listed, that means you can only accept payouts in that currency, and those payouts can only be sent to banks in your country. The rest of this section — including the second chart below — does not apply to you.

If your country does have multiple currencies listed, consult the second chart below, which lists the countries where you can pay out funds in each currency.

CurrencyCan be paid out to banks in…
AEDUnited Arab Emirates
AUDAustralia
BGNBulgaria
CADCanada
CHFLiechtenstein, Switzerland
CZKCzech Republic
DKKDenmark
EURAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
GBPGibraltar, United Kingdom
HKDHong Kong
HUFHungary
JPYJapan
NOKNorway
NZDNew Zealand
PLNPoland
RONRomania
SEKSweden
SGDSingapore
USDCanada (Canadian merchants only), United States

Examples

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  • Merchants in the United States only have a single currency listed in the first chart: USD.
    • This means that U.S. merchants can only accept payouts into USD-denominated accounts in the U.S.
  • Merchants in Canada can accept payouts in both CAD and USD, as shown in the first chart.
    • According to the second chart, their CAD payouts can only be sent to banks in Canada, but their USD payouts can be sent to banks in either Canada or the U.S.
  • Merchants in Finland can accept payouts in many currencies: CHF, DKK, EUR, GBP, NOK, SEK, and USD.
    • They can accept CHF in Liechtenstein or Switzerland, DKK in Denmark only, EUR in many European countries, and so on.
    • They can accept USD as well, but only if their USD bank account is through a U.S. bank.

Adding multiple bank accounts

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If you are eligible to pay out funds into bank accounts in multiple currencies, you can do so by following the steps below.

  1. Log into your Stripe Express account as detailed here.
  2. Scroll down to the Payout Details section at the bottom.
  3. Click the Add bank account button.
  4. In the Currency box, select the currency of the new bank account.
  5. Fill out the bank account information and click the Save button at the bottom.
  6. Both bank accounts will be shown, along with the currency each one accepts.
  7. At the top, click the Sign Out button to sign out of the Stripe Express dashboard.

NOTE: Although you can add more than one bank account per currency, only one of those (whichever one is set as the default) will receive payouts.

Default bank account

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As noted above, all payments made in a currency without a corresponding bank account will be converted to the currency of your default bank account and paid out there.

To set your default bank account, begin by following the same instructions as above to add at least one additional bank account. After you’ve added multiple accounts, you can change the default by clicking the Change Default Currency button and picking which currency you would like to use as the default.

Viewing payouts with multiple currencies

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If you’ve added multiple bank accounts, WooPayments will create separate payout balances for each currency, shown on the Payments > Overview page. Use the dropdown to switch between currencies.

Additionally, the Payments > Payouts page and the Payments > Transactions page will show a filter allowing you to see payouts or transactions for a single currency, or everything together.

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