By default, WooPayments accepts payments via credit and debit cards. If you would like to add additional options to your checkout, you can do so.
You can collect payments via:
- Affirm
- Afterpay / Clearpay
- Bancontact
- BECS Direct Debit (in closed beta)
- EPS
- iDEAL
- Klarna
- Przelewy24
- SEPA (in closed beta)
Only the payment methods relevant to your customer are displayed. For example, Przelewy24 will not be shown to customers with a billing address outside of Poland.
NOTE: The fees for additional methods may differ from the standard card fees. Please see our fees page for a full list of our fees.
Adding payment methods
↑ Back to topAdditional payment methods added through the WooPayments settings page at Payments > Settings will only appear at checkout if they’re relevant to your customer’s location; for example, customers in Belgium will see Bancontact, but U.S. customers will not. As such, you can add all the methods you want to support without cluttering your checkout form.
To add additional payment methods:
- Go to Payments > Settings.
- In the Payments accepted on checkout section, check the boxes next to whichever payment methods you want to offer in checkout.
Additional payment methods can also be disabled by unchecking their box and saving the settings.
What if a payment method can’t be enabled?
↑ Back to topDepending on your account status, certain payment methods may not be available, and you’ll be asked to contact support to enable them. When contacting our support staff, please make sure to include the name of the payment method name you want to enable.
It may also help to access your Stripe Express account and see if any information is missing there. If it is, you’ll see an alert in the Stripe dashboard like this:
Providing the requested information may allow you to enable certain payment methods faster.
Closed betas
↑ Back to topThe following payment methods are currently in closed beta and are only available to a select few merchant accounts:
- BECS Direct Debit
- SEPA
We won’t be adding these payment methods to any additional accounts at this time. However, we hope to enable them for all merchants in the future.
Sofort migration
↑ Back to topKlarna purchased Sofort in 2014. In late 2023, Klarna started the process of retiring Sofort as a standalone payment method. Please see the timeline below for full details.
- October 20, 2023: The Sofort payment method was removed from WooPayments for merchants who were not already using it. Any merchants who were already using Sofort prior to this date can continue to do so for at least the remainder of 2023.
- January 1, 2024: Customers in Italy are no longer be able to pay using Sofort. Italy-based merchants who were already using Sofort are still able to accept Sofort payments from customers in Austria, Belgium, Germany, Netherlands, and Spain.
- November 29, 2024: Sofort was completely discontinued, even for merchants who were still using it. Although Sofort may still appear in a few places in WooPayments, it will no longer function, and eventually we will remove it entirely.
Refunds and disputes
↑ Back to topRefunds will function normally, even beyond the Nov 29 deadline. Sofort payments can be refunded up to 180 days after the original payment.
Sofort does not support disputes, so there’s nothing to worry about there.
Alternatives
↑ Back to topTo continue accepting bank transfer payments from customers, we suggest enabling Klarna if you’re in a supported country. Bank transfers are available to customers via Klarna’s “Pay Now” option. Other than turning on Klarna under Payments > Settings, there’s nothing else you need to do.
Please note, however, that our Klarna fees may differ from the existing Sofort fees. You can check our full fees list for more information.