Additional payment methods

By default, WooPayments accepts payments via credit and debit cards. If you would like to add additional options to your checkout, you can enable our new checkout experience to do so.

Once it’s enabled, you can collect payments via:

The new checkout experience allows your customers to select their preferred payment method and check out securely on your site. Only the payment methods relevant to your customer are displayed, e.g. Przelewy24 will not be shown to customers outside Poland.

Note that the fees charged for these additional methods may be different than the standard card fees. Please see our fees page for a full list of our fees.

Enabling the new checkout experience

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1. Go to Payments > Settings in your dashboard.
2. Click Enable in your store in the Payments accepted on checkout section.

3. On the next screen, select the additional payment methods you want to offer.
4. Click Continue.

5. Once the selected payment methods are enabled, click Go to payments settings.

Add payment methods

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Payment methods you add in the settings will only appear at checkout if they’re relevant to your customer’s location. (For example, customers in the Austria will see Sofort, but U.S. customers will not.) As such, you can add all the methods you want to support without cluttering your checkout form.

To add additional payment methods after you’ve enabled the new experience:

1. Go to Payments > Settings.
2. In the Payments accepted on checkout section, check the boxes next to whichever payment methods you want to offer in checkout.

Payment methods can also be disabled simply by unchecking their box.

What if a payment method can’t be enabled?

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Depending on your account status, certain payment methods may not be available, and you’ll be asked to contact support to enable them. When contacting our support staff, please make sure to include the name of the payment method name you want to enable.

It may also help to access your Stripe Express account and see if any information is missing there. If it is, you’ll see an alert in the Stripe dashboard like this:

Providing whatever information is missing may help resolve the problem faster.

Leaving feedback

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In the future, the new experience will be enabled by default for all sites. By providing feedback to our team, you can help influence the future of this feature. To leave feedback for us:

1. Go to Payments > Settings
2. Click the 3-dot menu icon in the Payments accepted on checkout section.

3. Click Provide feedback.
4. Fill out the feedback form.
5. Click Send feedback at the bottom.

Disabling the new experience

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1. Go to Payments > Settings.
2. Click the 3-dot menu icon in the Payments accepted on checkout section.
3. Click Disable.

4. A popup will warn you that your additional payment methods will be disabled.
5. Confirm your choice by clicking Disable.

“Popular payment methods”

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An older version of our new checkout experience listed all the additional payment methods under a single “Popular payment methods” option during checkout.

As of WooPayments 5.5.0, all the methods now appear separately in the list.

If you have upgraded to WooPayments 5.5.0 or newer and you’re still seeing the older “Popular payment methods” display, simple disable the new checkout experience and enable it again to automatically get the new display.

Closed betas

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The following payment methods are currently in closed beta and are only available to select merchants. We hope to enable them for all merchants in the future.

• BECS Direct Debit
• SEPA