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Documents

• WooPayments: Startup Guide

  Spanish version of this page | Aquí puedes encontrar la versión en español de esta página. Thanks for choosing WooPayments!  We provide an integrated payments solution to get your WooCommerce store up and running quickly without setup costs or monthly fees. With WooPayments, you’ll get: Managing payments — including refunds, disputes, and payouts — is […]

• Accepting Apple Pay with WooPayments

  WooPayments provides your store with Apple Pay, which makes it easier for customers to checkout quickly using their saved Apple Wallet details. This document describes how to set up, test, and troubleshoot the Apple Pay feature in WooPayments. Setting up Apple Pay via WooPayments To enable Apple Pay: These steps will: Customizing the Apple Pay […]

• Can I migrate my information between accounts?

  Account data cannot be migrated between WooPayments accounts. If you need to change something about your WooPayments account, please see these pages: There’s only one scenario in which creating a new WooPayments account is required: if your business moves from one country to another. If this applies to you, please contact our support staff for […]

• Comparing subscription options

  Transition to WooCommerce Subscriptions The transition to WooCommerce Subscriptions is occurring in four phases: As such, our suggestion is to migrate off of the built-in subscriptions feature included in WooPayments and instead use WooCommerce Subscriptions for managing subscriptions. WooCommerce Subscriptions has several advantages when compared to WooPayments alone. Migrating your subscribers If you would like […]

• Connecting to WordPress.com with WooPayments

  WooPayments requires a connection to WordPress.com in order to function properly. This connectivity is facilitated through the same process that the Jetpack plugin uses to connect to WordPress.com. As such, Jetpack can be a helpful tool for reconnecting WooPayments if the connection is disrupted, or changing the connected WordPress.com account entirely. Setting up the connection […]

• Currencies with WooPayments

  WooPayments can accept payments in over 100 different currencies. This guide explains the different types of currencies that may be involved in a transaction, how currencies and transactions interact, and how to see which currencies were involved in a transaction. Refer to our documentation on multi-currency to learn how to display your products in your […]

• Payout currencies

  WooPayments can accept payments in over 100 different currencies. However, when the customer currency is different from your account’s payout currency, you will be charged a currency conversion fee. To avoid these fees, you may be able to have funds in different currencies paid out into separate bank accounts. When using multiple bank accounts, one […]

• Is WooPayments required to take payments with WooCommerce?

  WooPayments is not required for your WooCommerce site to take payments. WooPayments is only one of many payment gateways available for WooCommerce. While we believe WooPayments is the best way to take payments for most stores, you do not need to enable it. WooPayments is the only payment gateway designed by Woo for Woo. It […]

• Does WooPayments use Stripe Radar?

  Yes, WooPayments utilizes Stripe Radar. This provides merchants with protection against risky transactions via Stripe’s machine learning technology. Most of the Radar rules for WooPayments accounts are managed by our team and cannot be modified by merchants. Please consult our fraud protection documentation for some options on how to customize your protection settings. We also […]

• How do I delete my WooPayments account?

  There may come a point where you would like to delete or close your WooPayments account. This may be because you made a mistake when providing KYC information, the wrong country was chosen, or maybe you just want to stop using it. WooPayments accounts contain information that we must retain for tax and compliance purposes. […]