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Documents

• How do I change my payout account information with WooPayments?

  To change your bank account (or, if you are in the U.S, debit card) details, you must first log into your WooPayments Stripe Express account. Afterward, follow these steps:

• How do I change my payout schedule?

  If you’re eligible, you can change how often you receive payouts from your WooPayments account balance into your bank account. Eligibility To be eligible to change your payout schedule, you must: Changing your payout schedule To change your WooPayments payout schedule: There are three payout schedule options:  Please keep the following in mind when selecting […]

• How do I respond to card testing attacks?

  Card testing is a type of fraud where the perpetrator obtains a large amount of stolen credit card data, and then attempts to determine which of those cards are valid. They often do this by making many individual purchases, each with a different card. Other terms for this activity include “carding” or “card checking.” Though […]

• How do I sign up for Stripe using the same email as my WooPayments account?

  While WooPayments does use a Stripe Express account, it is not possible to log into Stripe.com directly with that account. Instead, you need to access the Stripe Express dashboard via your WordPress dashboard. However, it is still possible to create a regular Stripe account using the same email as your WooPayments Express account. Follow the […]

• How do I transfer a site that uses WooPayments to a new owner?

  This document explains how to transfer ownership of a website using WooPayments from one person to another. Doing so may be called for if, for example, you’ve sold the business to someone else and you need to transfer the website to be under their control. WordPress.com account for new owner The first step is to […]

• How do I update my business name or DBA with WooPayments?

  If you created your WooPayments account for a company, you can update the name your business operates under by adding a “Doing business as” (DBA) name. The process of changing your DBA name is exactly the same as the process for updating your tax ID, so you can use those instructions to update your DBA […]

• How do I update my contact details such as email address or phone number?

  When you sign up for WooPayments, you must verify your personal and business information with Stripe. This creates a Stripe Express account, which WooPayments uses in the background for managing your business account information and activity. As a result, this Stripe Express account has various bits of information in it, such as details about your […]

• How do I update my tax ID number with WooPayments?

  To change your tax ID number (e.g. your SSN or EIN) or other business information in your WooPayments account, follow these steps: Here’s a slideshow showing the process (beginning after you’ve signed into the Stripe Express dashboard):

• WooPayments in Your Country

  If you are an individual or business based in one of our supported countries, you can sign up as a merchant with WooPayments. Once that’s done, you can accept payments from customers anywhere in the world in over 100 supported currencies. Supported countries WooPayments is available for individuals and businesses in: Outlying territories of France […]

• I’m a developer or agency. How can I set up WooPayments for my client?

  If you’re a developer or agency building a site for a client, and the client plans on using WooPayments, you can of course test WooPayments first to ensure that everything works as expected before handing over the final project. We strongly recommend using sandbox mode and allowing the client to sign up for their own […]